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Rocket Speed Delivery Guaranteed Disclaimer

RocketIAQ.com wants to be held to the highest possible standards for quick order delivery and bringing happiness to each customer. By using this website you are accepting all the terms of this disclaimer notice.

RocketIAQ.com requires 1 business day for processing all orders (this includes all Rocket Badge items but may exclude any orders that are shipped via LTL/Less than Load/Small Freight).

RocketIAQ.com guarantees delivery in 3 BUSINESS DAYS after 1 business day for shipping and processing (inclement weather and holidays may delay delivery/any orders that ship via LTL/Less than Load/Small Freight may be delayed 1 or 2 days) for all orders that have the “Rocket Speed Delivery” badge for the following states: PA, NJ, DE, MD, NY, CT, RI, MA, NH, VT, ME, OH, WV, VA, KY, IN, MI, NC, SC, TN, GA, FL, AL, MS, IL, LA, AR, MO, IA, WI, and MN.

Any order received in our system later than 3PM Eastern Standard Time or any order processed over the weekend with the “Rocket Speed Delivery” badge guarantees 3 day delivery beginning on the next business day, if your shipping address falls within the states provided above. Any state that is not on the above list, that bought an item that has the “Rocket Speed Delivery” badge will receive their order in 4-5 days, no later!

In the event your shipping address falls within the above states and you bought an item with the “Rocket Speed Delivery” badge and the item is not delivered within 3 days, RocketIAQ.com will give you 10% off your current order OR 10% off your next order. This does not apply to orders that were lost in transit by the carrier. The 3 day delivery guarantee also does not apply to a combination order of badged and non-badged items.  Any items that are not marked with the "Rocket Speed Delivery" badge will have a 5-10 day lead time.

For further questions, please reach out to us at customercare@rocketiaq.com or call us at 1-855-765-8427.

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