Customers may cancel their order any time prior to shipping. Orders can only be cancelled before they have shipped. If you wish to cancel an order that has already shipped, you will need to contact CustomerCare to receive the RMA label.
There will be a very limited time to cancel your order due to our RocketSpeed same day shipping. All cancelled orders will be followed up by confirmation of cancellation. If you do not receive this confirmation of cancellation your order is still active and liable to ship.
RocketIAQ provides pre-paid return labels for 30 day Standard Return Policy shipping at no cost to the customer.